Privacy Policy

1. Introduction

Smooth Painting LLC ("we," "us," or "our") operates the website smoothpaintingllc.site (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request our painting services, or communicate with us, including via text messaging (SMS).

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("personal information"). This includes:

• Personal Identifiers: Name, email address, postal address, and phone number provided via contact forms, quote requests, or service inquiries.
• Non-Personal & Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits, collected automatically via cookies and tracking technologies.

3. How We Use Your Information

We utilize the collected information to maintain efficient, legitimate business operations, including:

• Fulfilling requests for quotes, interior/exterior painting services, and scheduling.
• Providing customer support and responding to inquiries.
• Sending transactional updates, service reminders, and operational notices.
• Sending promotional offers, discounts, and marketing updates (where explicit consent is given).

5. Information Sharing

We do not sell, rent, or trade personal information. We do not share your personal information with third parties for their independent marketing or promotional activities. We restrict disclosure of your data solely to trusted service providers who assist us in operating our business and website under strict confidentiality agreements.

6. Data Protection & Security

We implement appropriate technical and administrative security measures designed to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no data transmission over the internet or wireless network can be guaranteed 100% secure.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage or disable cookies through your individual browser settings; however, doing so may impact the functionality of certain areas of our Site.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of the personal information we hold about you. You may also withdraw your consent for promotional emails by clicking "unsubscribe" or revoke your consent for text messages by replying STOP.

9. Children’s Privacy

Our website and painting services are not directed to, or intended for, individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on our Site with a revised "Effective Date."